Sales Order Statuses

  1. Draft

    This is the initial phase of the sales order process after the transaction has been successfully saved on the first attempt. During this phase, user can still update / revise the information since the fields remain editable aside from the transaction ID (Sales Order ID), Workflow Type and Sequence Number in Item Table. After the user verifies all the information is correct, he can proceed to submit it for approval (if there's an approval process) or post the transaction (if there's no approval process) or void the transaction. All transactions with this status cannot be exported to another page, including Order Fulfilment, Customer Deposit Invoice, Purchase Requisition, and Sales Invoice.

  2. Pending Approval

    This is an optional status of the sales order process if the workflow requires an approval. During this phase, the fields are non-editable, and users are awaiting approval or rejection of the transaction. All transactions with this status cannot be exported to another page, including Order Fulfilment, Customer Deposit Invoice, Purchase Requisition, and Sales Invoice.

  3. Rejected

    This is an optional status of the sales order if the workflow requires an approval. During this phase, since fields are editable, user should update/revise the information as the approver rejects the transaction owing to some wrong information, missing info, etc. All transactions with this status cannot be exported to another page, including Order Fulfilment, Customer Deposit Invoice, Purchase Requisition, and Sales Invoice.

  4. Void

    This is one of the final phases of the sales order process where transaction considers as invalid. During this phase, all the fields in Main Tab are non-editable. This status is only accessible if the transaction does not reach the posted state. All transactions with this status cannot be exported to another page, including Order Fulfilment, Customer Deposit Invoice, Purchase Requisition, and Sales Invoice.

  5. Pending Fulfillment

    This is the posted status of the sales order. During this phase, there's no fulfillment done, however, there may be partial billing or no billing process at all. All transactions with this status can be exported to another page, including Order Fulfilment, Customer Deposit Invoice, Purchase Requisition, and Sales Invoice.

  6. Partially Fulfilled / Pending Billing

    During this phase, partial fulfillment occurred, but there may be partial billing or no billing process at all. All transactions with this status can be exported to another page, including Order Fulfilment, Customer Deposit Invoice, Purchase Requisition, Sales Invoice and Sales Return.

  7. Partially Fulfilled / Fully Billed

    During this phase, partial fulfillment occurred, and the billing process of the items are completed. All transactions with this status can be exported to another page, including Order Fulfilment, Purchase Requisition and Sales Return.

  8. Pending Fulfillment / Fully Billed

    During this phase, no fulfillment occurred but the billing process of the items are completed. All transactions with this status can be exported to another page, including Order Fulfilment and Purchase Requisition.

  9. Fully Fulfilled / Pending Billing

    During this phase, item fulfillment process is completed, however, there may be partial billing or no billing process at all. All transactions with this status can be exported to another page, including Customer Deposit Invoice, Purchase Requisition, Sales Invoice and Sales Return.

  10. Fully Fulfilled / Fully Billed

    This is one of the final processes of the sales order. During this phase, item fulfillment and billing process are completed.

  11. Closed

    This is one of the final processes of the sales order. During this phase, partial fulfillment occurred. Transaction can be closed when there's no available stocks and the remaining items cannot be fulfilled anymore. All transactions with this status can be exported to Order Fulfilment and Sales Return for warranty purposes only. Additionally, this is considered as valid transaction unlike Void.